As a Customer Service Representative - State Farm Agent Team Member with Doug Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

About Me

Growing up in a State Farm family, I developed a passion for helping people at an early age. My father was a State Farm Agent, and as a proud sixth-generation Floridian, I've always valued building strong relationships within the community.

After graduating from California State University, Sacramento, I returned to Florida and began my State Farm career in the claims department in Daytona Beach. I later joined State Farm's Agency Management Team in Tallahassee, where I spent several years training and mentoring State Farm agents and their teams across the region. In 2001, I fulfilled my goal of becoming a State Farm Agent and have proudly served the Lutz community ever since.

My agency is built on integrity, teamwork, professionalism, and exceptional customer service. I believe in creating an environment where team members are supported, encouraged to grow, and given opportunities to build rewarding, long-term careers. We work hard, celebrate successes together, and genuinely enjoy helping our customers protect what matters most.

Outside the office, I enjoy spending time with my wife, our two children, and our two pugs, Wolfgang and Oliver. I also love traveling, cycling, and cheering on the Tampa Bay Rays.

If you're looking for a career where you'll be mentored, challenged, and appreciated while making a positive impact on people's lives, I'd love the opportunity to meet you.